Ergonomic Design
Curved for targeted comfort
and a natural fit.
Waterproof
IPX7 waterproof for carefree
use in the shower or bath.
Easy to Use
Simple one-button control
for effortless pleasure.
INTIMATE WELLNESS
Body-safe · Ultra Quiet · Discreet Packaging
Designed for comfort, privacy, and everyday use.
Body-Safe
Whisper Quiet
Discreet Packaging
Fred is designed with soft silicone material and a realistic texture for a comfortable experience.
Featuring magnetic charging, heating function, wireless remote control, flexible extension movement, and multiple vibration modes, Fred provides adjustable control and personalized comfort.
Key Features:
• Soft silicone material with realistic texture design
• Heating function for enhanced comfort
• Flexible extension movement for versatile use
• Wireless remote control for convenient operation
• Multiple vibration modes with adjustable settings
• Magnetic rechargeable design for easy charging
Return & Refund Policy
We want you to feel confident and comfortable when shopping with IntimaAssist. Due to the intimate nature of our products, we handle all returns with care, hygiene, and customer safety in mind.
Returns
We accept return requests within 14 days of delivery for items that are unused, unopened, and kept in their original packaging.
For hygiene and safety reasons, we are unable to accept returns for products that have been opened, used, or are no longer in their original sealed packaging.
To ensure a smooth process, all return requests must be reviewed and approved before items are sent back. Returns sent without prior authorization may not be accepted.
Shipping Policy
At IntimaAssist, we are committed to delivering your order safely, securely, and discreetly.
Order Processing
Orders are typically processed within 1–3 business days after payment confirmation.
Processing times may be extended during holidays, promotional events, or high order volume periods.
Shipping Time
Estimated delivery time is 7–12 business days, depending on destination and shipping carrier.
Please note that delivery times are estimates only and may be affected by customs clearance, local carrier delays, weather conditions, or other external factors beyond our control.
Discreet Packaging
All orders are shipped in plain and discreet packaging.
No product names, descriptions, or sensitive information will appear on the outside of the package.
Tracking Information
Once your order is shipped, a tracking number will be provided.
Delivery status will be based on carrier tracking information.
Customs, Duties, and Taxes
International orders may be subject to customs duties, taxes, or import fees imposed by the destination country.
These charges are the responsibility of the customer unless otherwise stated at checkout.
A: It is a personal wellness device designed for private use, daily comfort, and discreet self-care.
A: Our products are selected with comfort, quality, and everyday use in mind. Please follow the product instructions and use the product only as intended.
A: Yes. All orders are shipped in plain, discreet packaging with no sensitive product details shown on the outside.
A: Yes. Payments are processed through secure third-party payment providers. We do not store full payment card details.
A: We accept major credit and debit cards, as well as available express payment options shown at checkout, such as Apple Pay, Google Pay, and Afterpay where available.
A: We accept return requests within 14 days of delivery for items that are unused, unopened, and kept in their original packaging. For hygiene reasons, opened or used intimate products are not eligible for return.